If you cannot pay with card, it may be due to you not complying with one of the following requirementes:

  • Your card has to be VISA, MASTERCARD, MAESTRO, AMERICAN EXPRESS or VISA ELECTRON.
  • Your card has to be authorized to make international payments.
  • Try to activate or deactivate the code 3D SECURE, ask your bank for the activation of international payments.
  • You have to verify that you are properly introducing all the data of your card.
  • It may be possible that you don’t have the 3 numbered code, CVV, in your card so you would have to ask to your bank for a card with CVV.

En If you are still unable to pay with your card, contact us by sending an e-mail to:

AUSTRALIA
support.au@skokka.com

INDIA
support.ia@skokka.com

SINGAPORE
support.sg@skokka.com

UNITED KINGDOM
support.uk@skokka.com

NEW ZEALAND
support.nz@skokka.com

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